Rhianna Faye is an IP Paralegal at Strachan IP, based near Oxford. With around 13 years’ experience, she supports patent and trade mark work across multiple jurisdictions. Her role focuses on managing deadlines, coordinating stakeholders, and ensuring the smooth running of IP processes within a small, agile firm.
Name:Rhianna Faye Role: IP Paralegal Organisation:Strachan IP Location: Hereford, UK Areas of expertise: Patent and trade mark support, deadline management, international filing coordination, renewals, IP administration
A career discovered by chance
Rhianna did not set out to work in intellectual property. After leaving education, she began her career in criminal defence law. While she initially enjoyed the work, the nature of the cases became difficult to manage emotionally. She found it hard to switch off outside work and began looking for a different path.
Her next move into bid management introduced her to deadline-driven work and structured processes. She found similarities with legal case preparation, but the role required extensive travel. Wanting something more stable, she explored new opportunities and was introduced to IP through a recruitment agency.
It was during her first interview that she realised how well her skills aligned with the role. She joined as a patent secretary, later qualifying as a paralegal and progressing into a more senior position.
A central role in IP practice
Rhianna describes the paralegal role as the operational counterpart to the patent attorney. While attorneys focus on technical and legal aspects, such as drafting specifications and advising clients, her role ensures that everything around those activities runs smoothly.
This includes preparing filing documents, instructing foreign attorneys, managing deadlines, and handling formalities. In a small firm like Strachan IP, her responsibilities extend further. She is involved in renewals, invoicing, records management, and even marketing activities.
“I see it as trying to lighten the attorney’s workload as much as possible,” she explains.
Managing complexity and deadlines
A key part of Rhianna’s work is tracking and managing deadlines. Every case involves multiple time-sensitive actions, often across different jurisdictions. She logs deadlines in multiple systems and reviews them weekly to prioritise tasks.
This structured approach helps ensure nothing is missed. It also allows her to anticipate pressure points and prepare work in advance where possible.
International work adds another layer of complexity. Different countries have different requirements, from notarised documents to certified copies and translations. These variations must be understood early so that timelines can be planned effectively.
“It’s important that you understand those requirements at the start so that you can work backwards,” she says.
Working at the heart of a wider network
Working in a small firm means Rhianna’s role extends beyond an internal team. She regularly coordinates with multiple external attorneys, foreign associates, translators and service providers, each working to their own processes and timescales.
This makes communication and organisation critical. While each external partner manages their own work, Rhianna maintains oversight of deadlines and ensures everything stays aligned. She often has visibility across all moving parts, even when others are only focused on their individual tasks.
Because of this, her role becomes one of coordination as much as administration. She balances competing priorities, keeps work progressing across jurisdictions, and ensures that no deadlines are missed despite the complexity.
Developing towards trade mark qualification
Alongside her role, Rhianna is training to become a trade mark attorney. Career progression has always been important to her, and she has consistently combined work with study.
Encouraged by a colleague, she began the qualification process while working full time and raising her young son. She completed a degree through the Open University in four years, followed by a postgraduate certificate in intellectual property law.
She is now preparing for the next stage of qualification. While her current firm does not have an in-house trade mark attorney, she continues to build her knowledge independently and remains committed to seeing the process through.
“It’s been a long journey, but one I’m determined to finish,” she says.
Seeing the bigger IP picture
Studying trade mark law has broadened Rhianna’s perspective on intellectual property. Earlier in her career, her focus was mainly on patents and designs. Now, she has a clearer understanding of how different IP rights work together.
This includes how trade marks protect brand identity and reputation, complementing the protection offered by patents and designs. The result is a more complete view of how businesses safeguard their innovations and market position.
The evolving role of the IP paralegal
Over the course of her career, Rhianna has seen the paralegal role change significantly. Earlier roles involved more traditional administrative tasks, such as audio typing.
Today, paralegals are more involved in case management and play a more active role in supporting legal work. This shift reflects both technological changes and the need to use attorney time more efficiently.
In smaller firms, the role can be even broader. Rhianna’s position combines multiple functions that would typically be spread across several departments in a larger organisation.
Skills for success
Organisation and time management are essential in Rhianna’s role. She regularly handles multiple cases at different stages, with deadlines that often overlap.
Clear communication is equally important. She must manage expectations across attorneys and clients, often explaining complex processes in simple terms.
Attention to detail is another key skill. Even small errors can have significant consequences in IP work, particularly when dealing with legal rights and formal documentation.
Outside the office
Outside work, Rhianna’s time is largely shaped by her eight-year-old son. Weekends are often spent at football matches or swimming lessons, and she regularly travels to Manchester to watch games.
She also enjoys long walks with her Romanian rescue dog, who she describes as her “shadow”. Cooking and trying new restaurants are another passion, balanced with weight training and playing netball in a social league.
Keeping everything on track
If someone were to shadow Rhianna for a day, she believes the best way to understand the role would be to see how deadlines are managed.
She describes the paralegal as the “central cog” that connects all parties involved in an IP case. From attorneys to clients and international partners, her role is to ensure everyone completes their part on time.
It is a position of responsibility that often goes unnoticed, but is critical to the success of any IP practice.
Looking ahead
Rhianna’s career reflects both adaptability and determination. From an unplanned entry into IP to pursuing professional qualification, she has built a role that combines structure, responsibility, and flexibility.
Her experience highlights the importance of support roles within the profession. As IP work becomes more complex and global, the contribution of skilled paralegals remains essential to keeping everything running smoothly.
Meet the IP Professional is a PatWorld interview series exploring the people and perspectives shaping the intellectual property profession. Discover more interviews in the Meet the IP Professional hub, and find out more about PatWorld — a global IP search provider working with IP professionals worldwide to support informed patent, design and trade mark decisions — on our About Us page.
In the dynamic world of intellectual property (IP), protecting innovation requires a tailored approach that resonates with clients’ unique needs. PatWorld sat down with Vicki Strachan, UK and European patent attorney and founder of Strachan IP, to explore her career journey, the evolving IP landscape, and how she helps innovators safeguard their ideas with a personalized, client-centric strategy.
From Engineering to IP Expertise
Vicki Strachan’s career began with a degree in electrical and electronic engineering, but she quickly realized hands-on engineering wasn’t her calling. “I wanted to use my degree differently,” she says. In 1992, she joined the UK Patent Office as an examiner, leveraging her technical background to assess patent applications with precision. This role honed her ability to dissect complex inventions, a skill she now uses to provide insightful advice to clients. However, the civil service’s lack of drive for excellence didn’t suit her ambition.
This led her to train as a patent attorney in Cardiff, followed by roles in London and a year in Jersey. Over the years, she gained extensive experience across various firms, including managing an office in Oxford. Her time as a patent examiner gave her a deep understanding of patentability criteria, which she applies to craft robust patent applications and guide clients through the intricacies of the IP system. While these roles offered valuable insights, Vicki saw opportunities to better support smaller clients, who could sometimes find traditional firm structures challenging, particularly when faced with complex language or unexpected costs. The 2020 lockdown reinforced the idea that a more flexible, client-centered approach was possible without the need for a physical office. This realization led her to establish Strachan IP, where she focuses on delivering bespoke services tailored to each client’s business and personality. “It’s about adapting to who they are and how they work,” she explains.
Addressing Common IP Challenges
Vicki identifies two key challenges in the IP space: a lack of awareness and negative perceptions. “Some innovators don’t know what IP is,” she notes, “while others think it’s costly or ineffective.” Drawing on her examiner experience, she helps clients understand patent requirements and avoid common pitfalls, ensuring their applications are both strategic and cost-effective. She prioritizes education through plain-English blogs, answering common questions, and securing speaking engagements to reach business owners and founders. “We need to show what IP can do for them,” she says, debunking myths like the idea that big companies ignore IP rights.
Her approach emphasizes clear communication, avoiding jargon to make complex IP concepts accessible, helping clients understand how IP can protect their products and add value to their businesses.
Navigating a Global IP Landscape
In an increasingly globalized market, ensuring IP compliance across jurisdictions is critical. Vicki drafts patent specifications with both US and European patent systems in mind, leveraging her examiner experience to anticipate the scrutiny applications will face. “Most Western jurisdictions align with either the US or European model,” she says. “By considering both from the outset, we cover most bases.” This strategic approach helps clients protect their innovations internationally, whether they operate locally or explore global licensing opportunities.
The Impact of AI and Technology
The rise of AI is transforming the IP landscape, raising complex questions about ownership. “Who owns AI-generated innovations or creative works?” Vicki asks. “In Europe, it’s leaning toward the person who set the AI’s conditions, but there’s no clear answer yet.” The rapid pace of technological advancement, far outstripping legislative updates, creates a gap in IP law. “Technology moves so fast,” she says, “from brick-sized mobile phones to smartphones in decades. IP laws struggle to keep up.” Vicki stays informed by tracking case law, guiding clients through these uncertainties with insights gained from her examiner background.
She also highlights the relevance of trade secrets in today’s software-driven world, drawing parallels to famous recipes like KFC or Coca-Cola. “Registered IP isn’t for everyone,” she notes, “but we encourage clients to consider what adds value to their business.”
Booming Sectors for IP
Vicki points to three sectors where IP is increasingly vital: AI and machine learning, autonomous vehicles, and green technology. “AI innovation is booming,” she says, “but autonomous vehicles and electric cars, especially range improvements, remain hot patenting areas.” Green tech continues to drive innovation as sustainability takes center stage, with companies competing to secure first-mover advantage through robust IP strategies.
A Tailored Approach to IP Strategy
Strachan IP’s hallmark is its bespoke service. Vicki shares two examples: for early-stage startups referred by product development companies, she engages throughout the development process, using her examiner expertise to identify patentable elements and potential infringement risks before filing. For larger founder-led tech businesses, she conducts regular IP portfolio reviews, ensuring clients maintain only relevant IP tied to active products. “This prevents spending on obsolete patents while protecting their core business,” she explains. Her approach considers the client’s business stage, cash flow, and communication preferences. “Every client is unique,” Vicki says. “We tailor our service to their needs and personality.”
Evolving Client Expectations
Over her 30-year career, Vicki has seen a shift in how clients approach IP. “When I started, the legal field was transactional and self-important,” she recalls. “Lawyers dictated terms without much explanation.” Today, clients, especially younger ones, demand clarity and involvement. “They want complex issues explained so they can apply them to their business,” she says. Her examiner background enables her to break down technical and legal complexities clearly, aligning with this demand for transparency and fostering client involvement in decision-making to align strategies with their goals.
The Future of IP
Vicki envisions a future where the IP industry continues to prioritize education. “It’s about helping clients use the IP system to their advantage,” she says. By empowering businesses to strategically leverage IP, she sees a path for innovators of all sizes to drive growth and protect their creations.
Leadership and Client Relationships
Vicki’s leadership and client relationship style is adaptable and empathetic. “I’m good at reading what clients or employees need and adjusting my approach,” she says. Leading by example, she tailors communication to suit individual personalities, fostering trust and clarity. This skill, refined over decades, underpins Strachan IP’s client-centric model.
Rewarding Moments at Strachan IP
For Vicki, every day at Strachan IP is rewarding. “Running my own business and delivering work I love in a way clients appreciate is a privilege,” she says. Mentoring her employee through exams, earning merits and distinctions, is a highlight. “Helping someone grow their career is fulfilling,” she adds, “as is the loyalty of clients who’ve stayed with me over the years.”
Advice for Aspiring IP Professionals
To aspiring IP lawyers, particularly women, Vicki advises staying true to personal values. “Working against your values is stressful and unrewarding,” she says. Despite entering the profession when women faced skepticism, she encourages aligning work with personal principles for a fulfilling career. “Times have changed,” she notes, “but authenticity is key.”
Beyond the Office: Vicki’s Passions
Outside work, Vicki is a creative and curious soul. She enjoys watercolor painting and fine pencil drawing, though she needs the right headspace to dive in. A medieval history enthusiast, she also practices skipping—not just jumping rope, but mastering complex steps in her garden with her three dogs as her audience. “It’s tougher than it looks,” she laughs.
Vicki’s Recommendation
A true crime enthusiast, Vicki recommends Emma Kenny’s YouTube channel. “She analyzes cases from a psychological perspective, exploring what makes people tick,” Vicki says. Based in Manchester, Emma’s engaging storytelling is a must-watch for those fascinated by human behavior.
About Strachan IP
Vicki Strachan is a UK and European patent attorney and founder of Strachan IP, a firm dedicated to providing tailored IP solutions for innovators, from solo entrepreneurs to growing tech businesses. Learn more at www.strachanip.com. Connect with Vicki on LinkedIn: Vicki Strachan.
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