Rhianna Faye is an IP Paralegal at Strachan IP, based near Oxford. With around 13 years’ experience, she supports patent and trade mark work across multiple jurisdictions. Her role focuses on managing deadlines, coordinating stakeholders, and ensuring the smooth running of IP processes within a small, agile firm.
Name:Rhianna Faye Role: IP Paralegal Organisation:Strachan IP Location: Hereford, UK Areas of expertise: Patent and trade mark support, deadline management, international filing coordination, renewals, IP administration
A career discovered by chance
Rhianna did not set out to work in intellectual property. After leaving education, she began her career in criminal defence law. While she initially enjoyed the work, the nature of the cases became difficult to manage emotionally. She found it hard to switch off outside work and began looking for a different path.
Her next move into bid management introduced her to deadline-driven work and structured processes. She found similarities with legal case preparation, but the role required extensive travel. Wanting something more stable, she explored new opportunities and was introduced to IP through a recruitment agency.
It was during her first interview that she realised how well her skills aligned with the role. She joined as a patent secretary, later qualifying as a paralegal and progressing into a more senior position.
A central role in IP practice
Rhianna describes the paralegal role as the operational counterpart to the patent attorney. While attorneys focus on technical and legal aspects, such as drafting specifications and advising clients, her role ensures that everything around those activities runs smoothly.
This includes preparing filing documents, instructing foreign attorneys, managing deadlines, and handling formalities. In a small firm like Strachan IP, her responsibilities extend further. She is involved in renewals, invoicing, records management, and even marketing activities.
“I see it as trying to lighten the attorney’s workload as much as possible,” she explains.
Managing complexity and deadlines
A key part of Rhianna’s work is tracking and managing deadlines. Every case involves multiple time-sensitive actions, often across different jurisdictions. She logs deadlines in multiple systems and reviews them weekly to prioritise tasks.
This structured approach helps ensure nothing is missed. It also allows her to anticipate pressure points and prepare work in advance where possible.
International work adds another layer of complexity. Different countries have different requirements, from notarised documents to certified copies and translations. These variations must be understood early so that timelines can be planned effectively.
“It’s important that you understand those requirements at the start so that you can work backwards,” she says.
Working at the heart of a wider network
Working in a small firm means Rhianna’s role extends beyond an internal team. She regularly coordinates with multiple external attorneys, foreign associates, translators and service providers, each working to their own processes and timescales.
This makes communication and organisation critical. While each external partner manages their own work, Rhianna maintains oversight of deadlines and ensures everything stays aligned. She often has visibility across all moving parts, even when others are only focused on their individual tasks.
Because of this, her role becomes one of coordination as much as administration. She balances competing priorities, keeps work progressing across jurisdictions, and ensures that no deadlines are missed despite the complexity.
Developing towards trade mark qualification
Alongside her role, Rhianna is training to become a trade mark attorney. Career progression has always been important to her, and she has consistently combined work with study.
Encouraged by a colleague, she began the qualification process while working full time and raising her young son. She completed a degree through the Open University in four years, followed by a postgraduate certificate in intellectual property law.
She is now preparing for the next stage of qualification. While her current firm does not have an in-house trade mark attorney, she continues to build her knowledge independently and remains committed to seeing the process through.
“It’s been a long journey, but one I’m determined to finish,” she says.
Seeing the bigger IP picture
Studying trade mark law has broadened Rhianna’s perspective on intellectual property. Earlier in her career, her focus was mainly on patents and designs. Now, she has a clearer understanding of how different IP rights work together.
This includes how trade marks protect brand identity and reputation, complementing the protection offered by patents and designs. The result is a more complete view of how businesses safeguard their innovations and market position.
The evolving role of the IP paralegal
Over the course of her career, Rhianna has seen the paralegal role change significantly. Earlier roles involved more traditional administrative tasks, such as audio typing.
Today, paralegals are more involved in case management and play a more active role in supporting legal work. This shift reflects both technological changes and the need to use attorney time more efficiently.
In smaller firms, the role can be even broader. Rhianna’s position combines multiple functions that would typically be spread across several departments in a larger organisation.
Skills for success
Organisation and time management are essential in Rhianna’s role. She regularly handles multiple cases at different stages, with deadlines that often overlap.
Clear communication is equally important. She must manage expectations across attorneys and clients, often explaining complex processes in simple terms.
Attention to detail is another key skill. Even small errors can have significant consequences in IP work, particularly when dealing with legal rights and formal documentation.
Outside the office
Outside work, Rhianna’s time is largely shaped by her eight-year-old son. Weekends are often spent at football matches or swimming lessons, and she regularly travels to Manchester to watch games.
She also enjoys long walks with her Romanian rescue dog, who she describes as her “shadow”. Cooking and trying new restaurants are another passion, balanced with weight training and playing netball in a social league.
Keeping everything on track
If someone were to shadow Rhianna for a day, she believes the best way to understand the role would be to see how deadlines are managed.
She describes the paralegal as the “central cog” that connects all parties involved in an IP case. From attorneys to clients and international partners, her role is to ensure everyone completes their part on time.
It is a position of responsibility that often goes unnoticed, but is critical to the success of any IP practice.
Looking ahead
Rhianna’s career reflects both adaptability and determination. From an unplanned entry into IP to pursuing professional qualification, she has built a role that combines structure, responsibility, and flexibility.
Her experience highlights the importance of support roles within the profession. As IP work becomes more complex and global, the contribution of skilled paralegals remains essential to keeping everything running smoothly.
Meet the IP Professional is a PatWorld interview series exploring the people and perspectives shaping the intellectual property profession. Discover more interviews in the Meet the IP Professional hub, and find out more about PatWorld — a global IP search provider working with IP professionals worldwide to support informed patent, design and trade mark decisions — on our About Us page.
Jane Wainwright is a former patent attorney and equity partner who now works as a coach supporting IP professionals. After 23 years in private practice, including leadership roles at Potter Clarkson, she founded her own coaching business to help individuals across the IP sector navigate career progression, leadership pressure and personal growth.
Quick Profile
Name:Jane Wainwright Role: Executive and Leadership Coach Organisation:Starry Eyed Pragmatics Location: UK Areas of expertise: Coaching IP professionals, leadership development, career progression, strengths and values work, team and group coaching
From patent attorney to coach
Jane spent 23 years in the patent profession, beginning as a trainee and progressing to equity partner and Head of Biotech at Potter Clarkson. She also served on the executive board. Alongside her technical work, she increasingly found herself drawn to leadership and people development.
While a partner, she set up a leadership development programme for junior partners preparing for equity. The programme included coaching and training in areas not typically covered in attorney qualifications, such as finance and HR. As part of the first cohort, Jane undertook coaching herself.
That experience proved pivotal. Coaching helped her develop her leadership style and think differently about how she supported others. Encouraged by her own coach, she undertook formal coach training. Over time, she realised that coaching was the work she most enjoyed.
Leaving the profession after more than two decades was daunting. But she describes the move as a way of giving back to a profession that had shaped her career. Today, she works primarily with IP professionals, combining sector understanding with independent perspective.
What IP professionals bring to coaching
Jane is careful not to oversimplify the issues her clients face. While there are recurring themes, every coaching relationship is different.
Career progression and promotion feature strongly, particularly for those aiming for equity partnership. Many want to develop executive presence, authority or confidence in leadership roles. Others are balancing professional ambition with family life and personal commitments.
She also sees a strong perfectionist tendency within the IP profession. High standards are essential, but perfectionism can become exhausting. A key part of her work is helping people recognise when “good enough” really is enough.
At senior levels, challenges can become more isolating. Partners and firm owners often lack safe spaces to discuss pressures or uncertainties. Conversations with peers may feel commercially sensitive. Coaching provides an independent, confidential environment where they can explore concerns openly.
Coaching versus training and mentoring
Jane draws a clear distinction between professional training, mentoring and coaching.
Training focuses on learning the technical and legal aspects of the job. Mentoring involves sharing experience and advice from someone further along the path.
Coaching, by contrast, is not about giving answers. It is about asking the right questions and creating space for reflection. The client does most of the talking. The coach facilitates exploration and problem-solving, helping the individual find their own solutions.
For Jane, the value lies in enabling people to think clearly about what matters to them. She works extensively with strengths and values. By understanding personal values, clients can assess whether their work aligns with what matters most to them. Where there is misalignment, they can consider changes.
Similarly, identifying strengths helps people “job craft” within their role. Someone strong in relationship building may thrive in business development. Someone with exceptional attention to detail may excel in professional standards or training roles. Aligning work with strengths often increases both effectiveness and satisfaction.
Pressure, vulnerability and progression
Jane believes coaching can be valuable at many career stages, but particularly at the senior end.
As responsibility increases, opportunities for open and vulnerable conversation often decrease. Prospective partners may hesitate to share concerns with existing partners. Established partners may worry about appearing uncertain in front of peers.
Coaching creates space for honest reflection without judgement. It can also help individuals understand the realities of business ownership before stepping into partnership. This preparation can make leadership transitions smoother.
She also challenges assumptions about the cost of coaching. While it requires time, she sees clear commercial benefits. Greater confidence, stronger client relationships and improved performance in areas such as oral proceedings can outweigh the investment.
Growth on both sides
Coaching has shaped Jane’s own development as much as it has her clients’.
Through her training and practice, she came to recognise and address her own imposter syndrome. Seeing the impact of her work on others has strengthened her confidence. Measuring the difference she makes for clients has been more tangible than measuring her own achievements in isolation.
What motivates her most is witnessing change. She describes the satisfaction of seeing someone move from confusion or stress to clarity and action. Promotions, improved confidence or simply a renewed sense of direction all bring a visible shift.
For Jane, that moment when “the spark” appears makes the work worthwhile.
Life beyond IP
Outside work, Jane describes herself as someone who does “lots of different things, but nothing” — a reflection of varied interests rather than inactivity.
She enjoys time with her cockapoo, long walks and camper van adventures. Travel is a particular passion, especially visits to Disney parks and cruises, which she describes as her “happy place”. She also experiments with 3D design, digital illustration and creative projects.
Closer to home, a favourite regular walk is at Shipley Country Park near Ilkeston, a 5.5km route through fields, trees and reservoirs. It is a simple routine that offers space and perspective.
Ready to be coachable
For IP professionals curious about coaching, Jane offers a clear message. Coaching can be for anyone, but it requires readiness.
Being “coachable” means being open to change and willing to put in the work. Without that commitment, coaching may not be effective. With it, the possibilities can be significant.
After more than two decades in the patent profession, Jane’s focus has shifted from drafting and prosecution to personal development and leadership growth. Yet her aim remains aligned with the profession she knows well: helping people perform at their best, in ways that are sustainable and true to who they are.
Meet the IP Professional is a PatWorld interview series exploring the people and perspectives shaping the intellectual property profession. Discover more interviews in the Meet the IP Professional hub, and find out more about PatWorld — a global IP search provider working with IP professionals worldwide to support informed patent, design and trade mark decisions — on our About Us page.
After a long career spanning private practice, in house support, training and even maternity services advocacy, Debbie has launched Granta IP, a consultancy that gives her the balance and autonomy she wants at this stage of life. She explains that she is not retiring but reshaping how she works so she can stay engaged in the profession on her own terms.
Granta IP brings together her strengths in IP management for small and growing businesses and her technical experience as a patent attorney. She enjoys the contrast, the structured focus of drafting and office actions alongside the broader strategic work of building good IP processes from the ground up.
From Australia to the UK, Learning to Adapt
Debbie spent fourteen years working in Western Australia before returning to the UK. Her client base may have shifted slightly, but the essential lesson remained the same, adapt to the needs of the business in front of you. Working with small companies that had limited understanding of IP taught her the value of meeting clients where they are and building systems that fit their reality.
Helping Businesses Avoid the IP Catch Up Problem
One issue she sees regularly is small companies leaving IP management until it becomes a problem. When portfolios expand without clear processes, it becomes harder to piece everything together later. At Granta IP, Debbie helps organisations get ahead of this by identifying their IP early, setting up workable systems and supporting in house teams who need extra capacity or guidance.
Supporting the Next Generation Through CIPA
Education is a major theme in Debbie’s career. She has taught, written and developed training materials, and now chairs the CIPA Education Committee. She is currently involved in IPReg’s wide ranging review of professional training and in developing apprenticeships as an accessible route into the profession. For her, seeing people grow in confidence is one of the most rewarding parts of the job.
Preparing for an AI Enabled Future
With AI entering the IP workflow, Debbie believes strong foundational skills matter more than ever. Tools can help with early drafting, but only if attorneys know how to evaluate and refine the output. She stresses the importance of critical thinking, client understanding and judgement, qualities no system can replace.
Beyond IP, Dance and Social History
Outside work, Debbie has two enduring passions, dance and family and social history. Although she once considered stage school, today she dances for fun, Latin, hip hop and fitness-based classes. She also spends time researching family history, uncovering stories that span miners, missionaries, textile workers and relatives across Europe, South America and Africa.
Looking Ahead
As she builds Granta IP and contributes to the future of professional education, Debbie’s focus remains the same, stay curious, stay adaptable and keep giving back. Her path has not been linear, but every stage has shaped the professional she is today, and she brings all of it into the work she now does with clients and colleagues.
About Granta IP
Granta IP Services Ltd is a UK-based consultancy providing practical patent, trademark and design protection for innovators, SMEs and growing businesses. Founded by an experienced Chartered Patent Attorney Debbie Slater, the firm blends technical expertise with hands-on industry insight to help clients secure and manage their IP as they scale. Granta IP delivers clear, flexible strategies that strengthen innovation, support commercial growth and ensure ideas are protected from the start.
At PatWorld, we’re proud to support IP firms like Granta IP with comprehensive patent search and intelligence services. From prior art and freedom-to-operate searches to competitor and landscape analysis, our tools help attorneys and their clients make informed, strategic decisions — saving time and improving the strength of every patent application. Get in touch with us today to learn how we can assist with your next project.
From Primary Classrooms to Global Business Leadership
Before becoming the CEO of an international company supporting global workforce compliance, Ann Ellis led a very different kind of team—as a deputy head teacher at a primary school near Halifax. Her journey into international business began in 1995, when her husband John accepted a telecoms role in Italy. The family relocated, and just a year later, Ann co-founded a company to support freelance engineers like John, who were working across Europe but faced complex compliance barriers due to local employment laws.
“I was the first employee of the company,” she recalls. “My office was a broom cupboard in our flat in Northern Italy.”
That modest beginning sparked what would become Mauve Group—a pioneering organisation helping businesses to hire, relocate and pay workers around the world compliantly and efficiently. Their breakthrough came with a major telecoms contract in Hungary in 1999, and the company quickly expanded its operations, setting up teams in Cyprus, the UK, and beyond.
Building Mauve Group from the Ground Up
As co-Founder and CEO, Ann played a hands-on role in the company’s early growth. She travelled across continents to set up new entities and build a network of local experts—creating compliant employment solutions for engineers supporting global telecoms networks. That hands-on experience, she says, became the foundation of Mauve’s expertise in global expansion and employment.
What began as a service for telecoms engineers has since evolved into a fully-fledged global Employer of Record (EOR) and compliance consultancy. Mauve now supports clients from a wide range of sectors—including NGOs, universities, and technology companies—enabling them to hire talent across borders without the need for local entities.
Flexible, Compliant Solutions for Global Teams
Today, Mauve Group offers a comprehensive suite of services: EOR, global payroll , immigration support, international HR consultancy, tax compliance, company set-up, and global risk assessments. With entities in 70 countries and solutions in over 150, their global reach is extensive—and personal.
“We’re a flexible company that provides bespoke solutions,” Ann explains. “Our clients vary from large organisations like IMAX to agile tech firms, and we tailor our services to meet their unique needs.”
Ann attributes much of Mauve’s success to its experienced team, many of whom have been with the company for over 15 years. This longevity ensures not just deep institutional knowledge, but trusted relationships with local experts on the ground.
Driving Innovation with Mauve Insight
To meet the demands of modern global employment, Mauve developed its own proprietary platform—Mauve Insight. This tool facilitates seamless onboarding, expense approvals, leave requests, and secure data access. It also offers a Help Centre and an automated customer service platform for both clients and workers.
“We’re also building an in-house payroll and invoicing system,” says Ann, “so we can continue to improve our internal operations and provide faster, more efficient services.”
Guiding Clients into New Markets
With clients expanding into diverse markets, Mauve acts as both a guide and a partner. Ann notes that many companies underestimate the complexity of local laws when expanding abroad. Mauve’s risk assessments and local partnerships ensure clients remain fully compliant, avoiding legal pitfalls and unexpected costs.
They’re also developing a market research tool to help businesses identify the most strategic regions for expansion, based on industry trends and compliance factors.
Remote Work and Global Talent Access
The rise of remote work, Ann says, has changed the game. “Companies can now access the best talent regardless of geography,” she notes. “One of our clients in Brazil, a gaming company, hired top professionals across multiple countries. We made it possible for those workers to be employed compliantly, in their local jurisdictions.” This kind of agility, she believes, is key to long-term business growth.
A Personal Touch in Leadership
Despite leading a global operation, Ann stays grounded in the business. “I was a one-woman show in the early days, and I still enjoy getting involved operationally from time to time,” she says. “It helps me understand the challenges different teams face.” Clients often come to Mauve with an idea of how to reach their expansion goal—like setting up an entity—but discover through consultation that EOR might be a more cost-effective and scalable option. Ann and her team are focused on problem-solving and building lasting client relationships.
Work-Life Balance and Global Living
When she’s not running a global business, Ann enjoys connecting with friends and family over good food and wine. With homes in Dubai, Rome, Cyprus, and Miami, she takes full advantage of her love of travel and culture. Regular workouts and scenic walks keep her grounded, while her go-to TV picks include The White Lotus, The Gentlemen, and Slow Horses.
The Mauve Advantage
Under Ann’s leadership, Mauve Group has grown into a trusted partner for organisations navigating the complex world of global employment. By combining local knowledge, regulatory expertise, and a people-first approach, the company empowers clients to grow with confidence.
Connect with Ann Ellis 🔗 Ann Ellis on LinkedIn 🔗 Mauve Group – Mauve Group is a global HR, Employer of Record and business consultancy provider, supporting organisations to expand, hire and pay workers internationally.
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